Who answers the phone?

Evercall answers in your business name — not a call centre, not someone pretending to be you. Every call starts with a recording notice (required in Australia). They hear your business, get booked in, and you get the details by text.

Does this replace my normal phone?

No. Keep using your mobile like you always do. When you can't answer — or you've diverted for the night — Evercall picks up so the job doesn't die in voicemail.

Forward your calls to Evercall when you need cover (knock-off, already on a job, whatever). Turn the divert off when you're free again. On most phones it's a short code or a switch in your carrier app. Takes about a minute once you've done it once.

What if I can't do the job tonight?

We ask how urgent it is. Burst pipe / water everywhere gets booked for tonight or first thing. Something that can wait gets noted or booked for a daytime slot — you tell us how you want that handled when we set you up.

How much does it cost?

From $99/mo while we're getting started with the first plumbers. Later it'll be closer to $199/mo. Flat monthly. Cancel anytime. Setup is included.

What if something goes wrong on a call?

You can review calls. We test your line with you before you go live. If it's not working for you, cancel — no lock-in.

How do I get started?

Request your line below. I'll email you, set it up with you on a call, and we test a real booking together before you divert real customers.

Evercall is a divert phone line for Australian emergency plumbers. When you can't pick up — nights, under a sink, or driving — it answers in your name before voicemail, books the job, and texts you so the customer doesn't ring the next Google listing. Inbound only. From AUD $99/mo with personal setup.

Tools

How to divert calls on Telstra, Optus & Vodafone

Built for Australian plumbers who need after-hours cover. Pick your carrier, enter the number, turn divert on.

Who's your carrier?

Common divert questions

How do I divert all calls on Telstra mobile?

Text CFU ON followed by the divert number to 144 (for example CFU ON 0400123456). To cancel, text CFU OFF to 144. You can also dial **21*number*10# then Call, and ##21# to cancel.

What is the Optus call divert code?

To divert all calls on Optus, dial **21* followed by the full divert number and #, then tap Call. To cancel, dial ##21#. You can also manage diversions in the My Optus app under Voicemail and call diversions.

How do I forward calls on Vodafone Australia?

Dial **21* followed by the divert number and #, then Call. To cancel unconditional divert, dial #21#. If that fails, try ##21#.

When should a plumber divert their phone?

Most solo emergency plumbers divert all calls at knock-off or when they cannot answer mid-job, so customers do not hit voicemail and ring the next Google listing.