Who answers the phone?

Evercall answers in your business name — not a call centre, not someone pretending to be you. Every call starts with a recording notice (required in Australia). They hear your business, get booked in, and you get the details by text.

Does this replace my normal phone?

No. Keep using your mobile like you always do. When you can't answer — or you've diverted for the night — Evercall picks up so the job doesn't die in voicemail.

Forward your calls to Evercall when you need cover (knock-off, already on a job, whatever). Turn the divert off when you're free again. On most phones it's a short code or a switch in your carrier app. Takes about a minute once you've done it once.

What if I can't do the job tonight?

We ask how urgent it is. Burst pipe / water everywhere gets booked for tonight or first thing. Something that can wait gets noted or booked for a daytime slot — you tell us how you want that handled when we set you up.

How much does it cost?

From $99/mo while we're getting started with the first plumbers. Later it'll be closer to $199/mo. Flat monthly. Cancel anytime. Setup is included.

What if something goes wrong on a call?

You can review calls. We test your line with you before you go live. If it's not working for you, cancel — no lock-in.

How do I get started?

Request your line below. I'll email you, set it up with you on a call, and we test a real booking together before you divert real customers.

Evercall is an inbound phone line for Australian plumbers. When you can't answer, it picks up before voicemail, books the job, and texts you the details — so the customer doesn't ring the next plumber on Google.

What happens when a plumber misses a call at 9pm

The call you didn't see

It's 9:14pm. A homeowner has water spreading across the laundry floor. They Google "emergency plumber near me" and start tapping numbers.

You're finishing a job twenty minutes away — phone on silent in the ute, or ringing while your hands are under a basin. The call goes to voicemail.

9:14 pm
Customer calls you first
They picked you from Google — reviews, proximity, or a mate's referral.
9:15 pm
Voicemail
You're under a basin. The call dies before you reach the phone.
9:16 pm
They call the next plumber
No message left. Emergency callers optimize for speed, not loyalty.
9:22 pm
Job booked — elsewhere
By the time you see the missed call, someone else has the address.

Most people won't leave a voicemail for an emergency. They hang up and call the next name on the list.
The pattern we hear from plumbers in Brisbane, Sydney, and Melbourne

Why after-hours calls matter more

Daytime tune-ups keep the schedule full. After-hours and weekend emergencies pay the premium rates that cover slow weeks, fuel, and insurance.

Typical emergency call-out: $350+; Metro AU
Evercall line (founding): $99/mo; Cancel anytime
Jobs to cover the month: 1; Tradies maths

What actually works (without hiring a desk)

Call forwarding to your partner works until they're asleep too. Voicemail feels professional until you count the callbacks that never come.

What owner-operators want: pick up in their business name, get the address, work out urgency, book or note the job, text them the details.

What "coverage" looks like

Customer calls (Burst pipe · 9pm)  →  Line answers in your name (Before voicemail)  →  Address + urgency captured (Tonight vs tomorrow)You get an SMS (Booked while on another job)

The fix is coverage, not more hours

You can't work 24/7. You can stop losing the calls that happen when you're already working.

Forward when you're on a job, driving, or knocked off for the night. Turn it off when you're free. That's how solo plumbers stay reachable without living on the phone.

Evercall is built for that pattern — Australian plumbers, inbound only, recording notice on every call, personal setup before you go live with real customers.